Spicejet

Airline info

  • Address: 319, UdyogVihar, Phase IV, Gurgaon – 122016, Haryana, India
  • Contact number: +91 (0) 124 498 3410
  • Website: www.spicejet.com
  • IATA code/ICAO code: SG / SEJ

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 9.6 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 7/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Spicejet is the second largest airline in India by number of domestic passengers carried, with a market share of around 14% as of 2019. Before the Covid pandemic, it operated 630 daily flights to 64 destinations, including 54 Indian and 15 international cities from its hubs at Delhi and Hyderabad. On December 4, 2020, it inaugurated long-haul operations in the form of non-stop flights from Delhi (twice weekly) and Mumbai (once a week) to London Heathrow, using an Airbus A330-900 wet leased from Hi-Fly (Photo Wikimedia Commons / Venkat Mangudi)

  • Name: Spicejet
  • Date founded: 2004 – commenced operations on May 24, 2005
  • IATA code/ICAO code: SG / SEJ
  • CEO: Ajay Singh
  • Address: 319, UdyogVihar, Phase IV, Gurgaon – 122016, Haryana, India
  • Contact number: +91 (0) 124 498 3410
  • Website: www.spicejet.com
  • Hub: Delhi, Mumbai
  • Focus cities: Hyderabad, Madras, Kolkata
  • Airline alliance: None
  • Frequent flyer programme: SpiceClub
  • Fleet:

    99 aircraft

    • 13 Boeing 737 MAX 8 / 189 seats
    • 4 Boeing 737-900ER / 212 seats
    • 39 Boeing 737-800 / 168-186-189 seats (12 Business, 156 Economy or 186 Economy or 189 Economy)
    • 2 Boeing 737-800(F) / Cargo
    • 5 Boeing 737-700 / 144-149 seats
    • 3 Boeing 737-700(F) / Cargo
    • 32 Bombardier Dash 8-400 / 78-90 seats
    • 1 Airbus A321-200 / Cargo
  • Type of carrier: Low-cost
  • Skytrax* rating: 3-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Maximum checked baggage allowance is 20kg per passenger

  • Pre-selection of seat:

    Free for Business passengers  and Spice Club Gold and Platinum members; in all other cases pre-selection of any seat onboard is available by paying a fee

  • Priority check-in:

    Free for Business passengers plus Spice Club Silver, Gold and Platinum members; available with the You1st package for a fee starting from 299INR (4.5EUR)

  • Fast track at security:

    No info available

  • Access to lounge:

    No

  • Priority boarding:

    Free for Business passengers plus Spice Club Silver, Gold and Platinum members; available with the You1st package for a fee starting from 299INR (4.5EUR)

  • Seat pitch:
    • 29 inches (73cm) on the B737 MAX 8, B737-900ER, B737-700 and selected B737-800;
    • 32 inches (81cm) in Business, 29 inches (73cm) in Economy on selected B737-800
  • Seat width:
    • 17 inches (43cm) on the B737 MAX 8, B737-900ER, B737-700 and selected B737-800;
    • 19 inches (48cm) in Business, 17 inches (43cm) in Economy on selected B737-800
  • USB port and power socket:

    No info available

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    No individual screens available onboard; inflight entertainment is available by connecting to the SpiceScreen wi-fi

  • Wi-fi:

    On selected aircraft

  • Inflight magazine:

    Spice Route

  • Onboard kit for kids:

    No

  • Food and beverages:

    Snacks and soft drinks are available for purchase on selected flights; water is provided free of cost on all flights; the serving or consumption of alcohol is forbidden on all flights

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: Not available
  • Pets:

    Not accepted in the passenger cabin

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