Spicejet is the second largest airline in India by number of domestic passengers carried, with a market share of around 14% as of 2019. Before the Covid pandemic, it operated 630 daily flights to 64 destinations, including 54 Indian and 15 international cities from its hubs at Delhi and Hyderabad. On December 4, 2020, it inaugurated long-haul operations in the form of non-stop flights from Delhi (twice weekly) and Mumbai (once a week) to London Heathrow, using an Airbus A330-900 wet leased from Hi-Fly (Photo Wikimedia Commons / Venkat Mangudi)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for: