SriLankan Airlines

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Airline info

  • Address: Level 3, East Tower, World Trade Centre, Echelon Square, Colombo1, Sri Lanka
  • Contact number: +94 117 77 1979
  • Website: www.srilankan.com
  • IATA code/ICAO code: UL / ALK

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 9.4 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 4/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

A member of Oneworld alliance, SriLankan flies a fleet of narrowbody and widebody Airbus aircraft to Asia, the Middle East and Europe. In 1998 the carrier was partly acquired by Emirates, it was re-branded and the current livery introduced. In 2008 the Sri lankan government bought all the shares from Emirates (Photo Wikimedia Commons / Gyrostat)

  • Name: SriLankan Airlines
  • Date founded: December 10, 1947 as Air Ceylon
  • IATA code/ICAO code: UL / ALK
  • CEO: Vipula Gunatilleka
  • Address: Level 3, East Tower, World Trade Centre, Echelon Square, Colombo1, Sri Lanka
  • Contact number: +94 117 77 1979
  • Website: www.srilankan.com
  • Hub: Colombo
  • Focus cities: None
  • Airline alliance: Oneworld
  • Frequent flyer programme: FlySmiLes
  • Fleet:

    24 aircraft

    • 7 Airbus A330-300 / 297 seats (28 Business, 269 Economy)
    • 5 Airbus A330-200 / 274 seats (18 Business, 256 Economy)
    • 4 Airbus A321neo / 188 seats (12 Business, 176 Economy)
    • 1 Airbus A321-200 /  169 seats (16 Business, 153 Economy)
    • 2 Airbus A320neo / 150 seats (12 Business, 138 Economy)
    • 5 Airbus A320-200 / 136 seats (16 Business, 120 Economy)
  • Type of carrier: Full-service
  • Skytrax* rating: 3-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 40kg in Business, 30kg in Economy

  • Pre-selection of seat:

    Free for Business passengers; in Economy, standard seats pre-selection comes with a fee of 13USD for long-haul flights, 8USD for medium-haul flights, 5USD for short-haul flights; extra-legroom seats can be selected for 30USD to 70USD on long-haul routes, 20USD on medium-haul routes, 10USD on short-haul routes

  • Priority check-in:

    Business passengers plus FlySmiLes Classic, Silver, Gold and Platinum members

  • Fast track at security:

    No info available

  • Access to lounge:

    Business passengers plus FlySmiLes Silver, Gold and Platinum members

  • Priority boarding:

    Business passengers plus FlySmiLes Gold and Platinum members

  • Seat pitch:
    • 77 inches (195cm) in Business, 31 inches (79cm) in Economy on the A330-300;
    • 79 inches (201cm) in Business, 31 inches (79cm) in Economy on the A330-200;
    • 49 inches (124cm) in Business, 31 inches (79cm) in economy on the A321neo;
    • 39 inches (99cm) in Business, 31 inches (79cm) in Economy on the A320neo;
    • 41 inches (104cm) in Business, 29 inches (73cm) in Economy on the A320-200
  • Seat width:
    • 21 inches (53cm) in Business, 17 inches (43cm) in Economy on the A330-300 and A330-200;
    • 21 inches (53cm) in Business, 18 inches (46cm) in Economy on the A321neo, A320neo and A320-200
  • USB port and power socket:

    Power sockets available at all seats in all classes on the A330-300

  • Lie-flat seat:

    In Business on the A330-300 and A330-200

  • Vanity kit:

    In Business on long-haul routes

  • IFE screen width:
    • 15.4 inches (39cm) in Business, 10.6 inches (27cm) in economy on the A330-300 and A330-200;
    • individual IFE screens are available in all classes on the A321neo and A32oneo
  • Wi-fi:

    Available for a fee in all classes on the A330-300, A321neo and A320neo

  • Inflight magazine:

    Serendib

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary in all classes on all flights

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    Pets are not accepted in the passenger cabin

Gallery

One of the carrier's A320neos taxiing at Colombo (Photo Wikimedia Commons / Rehman Abubakr)
One of the carrier's A320neos taxiing at Colombo (Photo Wikimedia Commons / Rehman Abubakr)

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