Sun Coutry Airlines

Airline info

  • Address: 2005 Cargo Road, Building C, Minneapolis, MN 55450, USA
  • Contact number: +1 651 681 3900
  • Website: www.suncountry.com
  • IATA code/ICAO code: SY / SCX

On-time performance and safety record

  • On time performance (2023): 68.1%
  • Average age of fleet (2024): 16.1 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 5/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Based in Minneapolis, Sun Country Airlines is a low-cost carrier specialized in flights to leisure destinations, mainly in Mexico and the Caribbean. The up-front four rows of the cabin of its Boeing 737-800 offer increased legroom (Photo Wikimedia Commons / Bryan)

  • Name: Sun Country Airlines
  • Date founded: June 1982 - commenced operations in January 1983
  • IATA code/ICAO code: SY / SCX
  • CEO: Jude Bricker
  • Address: 2005 Cargo Road, Building C, Minneapolis, MN 55450, USA
  • Contact number: +1 651 681 3900
  • Website: www.suncountry.com
  • Hub: Minneapolis
  • Focus cities: Dallas (DFW), Las Vegas, Portland
  • Airline alliance: None
  • Frequent flyer programme: Sun Country Rewards
  • Fleet:

    43 aircraft

    • 31 Boeing 737-800 / 186 seats
    • 12 Boeing 737-800(F) / Cargo
  • Type of carrier: Ultra low-cost
  • Skytrax* rating: 3-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    There is no free checked luggage allowance; a fee of 30USD is applied to the first bag (max 23kg), 40USD to the second and third bag

  • Pre-selection of seat:

    All seats can be pre-selected at booking for a fee varying from 7USD to 80USD, depending on the type of seat selected and the route flown

  • Priority check-in:

    Available to all passengers by paying a fee ranging from 5USD to 15USD and includes priority boarding

  • Fast track at security:

    No info available

  • Access to lounge:

    No

  • Priority boarding:

    Available to all passengers by paying a fee ranging from 5USD to 15USD and includes priority check-in

  • Seat pitch:
    • 29-33 inches (73-84cm) on the B737-800
  • Seat width:
    • 17 inches (43cm) on the B737-800
  • USB port and power socket:

    Power sockets are available at every seat in the Best zone (first four rows up front) of the cabin; USB ports are available at every seat

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    No individual screens are available onboard; inflight entertainment contents including movies, shows, games, and music can be enjoyed by connecting to the AirFi wireless network

  • Wi-fi:

    Yes

  • Inflight magazine:

    Soleil

  • Onboard kit for kids:

    No

  • Food and beverages:

    Soft drink and beverages including coffee and tea are complimentary; alcoholics and snacks are available for purchase onboard

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: Not available
  • Pets:

    Small dogs and cats are accepted in the passenger cabin; transportation fee is 75USD

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