Swiss

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Airline info

  • Address: Obstgartenstrasse 25, 8302 Kloten, Switzerland
  • Contact number: +41 848 700 700
  • Website: www.swiss.com
  • IATA code/ICAO code: LX / SWR

On-time performance and safety record

  • On time performance (2022): 71.6%
  • Average age of fleet (2023): 10.0 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 7/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Swiss was born in 2002 after the bankruptcy of Swissair. In 2007 it has been acquired by the Lufthansa Group. The Zurich-Based carrier is one of the few in the world to offer First Class (featuring closed suites) across the entire long-haul fleet made of Boeing 777-300, Airbus A340-300 and Airbus A330-300. Conversely, it does not feature a Premium Economy cabin. In July 2016 it became the first airline in the world to deploy the Airbus A220 (Photo Wikimedia Commons / Martin Oertle)

  • Name: Swiss International Airlines
  • Date founded: 2002 – started operations on March 31, 2002
  • IATA code/ICAO code: LX / SWR
  • CEO: Thomas Kluhr
  • Address: Obstgartenstrasse 25, 8302 Kloten, Switzerland
  • Contact number: +41 848 700 700
  • Website: www.swiss.com
  • Hub: Zurich
  • Focus cities: Geneva
  • Airline alliance: Star
  • Frequent flyer programme: Miles & More
  • Fleet:

    93 aircraft

    • 12 Boeing 777-300ER / 340seats (8 in First, 62 in Business, 270 in Economy)
    • 5 Airbus A340-300 / 223 seats (8 in First, 47 in Business, 168 in Economy)
    • 14 Airbus A330-300 / 236 seats (8 in First, 45 in Business, 183 in Economy)
    • 9 Airbus A321 / 219 seats
    • 2 Airbus A321neo / 215 seats
    • 19 Airbus A320-200 / 180 seats
    • 3 Airbus A320neo / 180 seats
    • 20 Airbus A220-300 / 145 seats
    • 9 Airbus A220-100 / 125 seats
  • Type of carrier: Full-service
  • Skytrax* rating: 4-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    On European flights 1 bag (23kg) in Economy Classic and Flex and 2 bags (64kg) in Business can be checked for free, while Economy Light ticket holders pay for one bag (23kg). On Intercontinental flights, 1 bag (23kg) is in Economy Class, 2 bags (64 kg) in Business Class and 3 bags (96kg) in First can be checked for free. Economy Light ticket holders pay 70CHF (70USD) online and 105CHF (105USD) at the airport to check-in one bag on Intercontinental flights

  • Pre-selection of seat:

    On European flights, a standard seat can be pre-selected for free up to 48 hours before departures in Economy Classic and Economy Flex. Economy Light passenger pay 14CHF (14USD); Business passengers can choose any seat for free. On Intercontinental flights a standard seat can be reserved up to 48 hours before departure for 17-40CHF (17-40USD), depending on the length of the flight. First and Business passengers can select for free any seat at any time before departure

  • Priority check-in:

    First passengers are invited to check-in in the dedicated Swiss First Class Lounge at Zurich airport. Business passengers have dedicated check-in desks, such as Miles & More Gold, Senator and Hon members

  • Fast track at security:

    First and Business passengers plus Miles & More Senator and Hon members

  • Access to lounge:

    First and Business passengers plus Miles & More Senator and Hon members. First passengers have their own separated and dedicated lounge at Zurich airport

  • Priority boarding:

    First and Business passengers plus Miles & More Gold, Senator and Hon members

  • Seat pitch:
    • 83 inches (211cm) in First, 60 inches (152cm) in Business and 32 inches (81cm) on the B777-300ER, A340-300 and A330-300;
    • 34-31 inches (86-79cm) on the A321neo, A321-200, A320neo and A320-200;
    • 32-30 (81-76cm) inches on the A220-1300 and A220-200
  • Seat width:
    • 22 inches (56cm) in First, 20.5 inches (52cm) in Business and 17.5 inches (44cm) in Economy on the B777-300ER, A340-300 and A330-300;
    • 18 inches (46cm) on the A321neo, A321-100, A320neo and A320-200;
    • 18.5 inches (47cm) on the A220-300 and A220-100
  • USB port and power socket:

    USB ports available at every seat in every class, power ports available at every seat in First and Business, but not in Economy on the B777-300ER and A330-300. On the A340-300 no USB ports available, power ports available in First and Business but not in Economy

  • Lie-flat seat:

    In First and Business on the B777-300ER, A340-300 and A330-300

  • Vanity kit:

    In First and Business on long-haul flights

  • IFE screen width:
    • 32 inches (81cm) in First, 16 inches (41cm) in Business and 11 inches (28cm) in Economy on the B777-300ER, A340-300 and A330-300
  • Wi-fi:

    Available on the B777-300ER, A340-300 and A330-300. First passengers receive e free 50MB internet package. Business and Economy passengers can buy packages from 20MB to 220MB at fares ranging from 9CHF (9USD) to 59CHF (59USD)

  • Inflight magazine:

    Swiss Magazine, plus Swiss Universe for Business and First passengers

  • Onboard kit for kids:

    Yes

  • Food and beverages:

    Complementary in all classes, including alcoholics, except for flights from/to Geneva in Economy Light

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: In First Class
  • Pets:

    Welcome in the passenger cabin up to a weight of 8kg, pet bag included. Fares vary from 69CHF (59USD) on European flights to 126CHF (126USD) on the longest Intercontinental flights

Gallery

A B777-300ER seen on arrival into Beijing Capital (Photo Wikimedia Commons / F509FZ) Economy Class cabin on the A330-300 (Photo Wikimedia Commons / Amin)
A B777-300ER seen on arrival into Beijing Capital (Photo Wikimedia Commons / F509FZ)
Economy Class cabin on the A330-300 (Photo Wikimedia Commons / Amin)

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