Turkmenistan Airlines

Airline info

  • Address: 82 Machtumkuli Street, Ashgabat, 744023 Turkmenistan
  • Contact number: +993 12 391 718
  • Website: www.turkmenistanairlines.tm
  • IATA code/ICAO code: T5 / TUA

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 11.0 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 5/7
  • Covid-19 safety*** rating: No info available
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Turkmenistan Airlines was formed when the USSR collapsed, to take the place of the local branch of Aeroflot. Today, it features a rather young and modern fleet made of Boeing 777, Boeing 757 and B737NG. Though, the airline website is very basic and lacks of many info normally reported to passengers and the airline is one of the few in the world not having a frequent flyer programme. Prior to Vovid, its network spanned from the UK, France and Germany in Europe to the Middle East and Asia, as far as Beijing and Bangkok. In February 2019, the European Aviation Safety Agency (EASA) suspended Turkmenistan Airlines’ permission to fly in the EU for safety concerns. This forced the airline to terminate its routes to the United Kingdom, France and Germany but the ban was uplifted in December and flights resumed after a 10-month break (Photo Wikimedia Commons / Mark Harkin)

  • Name: Turkmenistan Airlines
  • Date founded: May 4, 1992
  • IATA code/ICAO code: T5 / TUA
  • CEO: Dovran Saburov
  • Address: 82 Machtumkuli Street, Ashgabat, 744023 Turkmenistan
  • Contact number: +993 12 391 718
  • Website: www.turkmenistanairlines.tm
  • Hub: Ashgabat
  • Focus cities: None
  • Airline alliance: None
  • Frequent flyer programme: None
  • Fleet:

    18 aircraft

    • 2 Boeing 777-200LR / 291 seats (28 Business, 263 Economy)
    • 1 Boeing 777-200LR / VIP
    • 3 Boeing 757-200 / 189 seats (16 Business, 173 Economy)
    • 8 Boeing 737-800 / 160 seats (16 Business, 144 Economy)
    • 2 Boeing 737-700 / 126-149 seats (8 Business, 118 Economy or 149 Economy)
    • 2 Boeing 737-700 / VIP
  • Type of carrier: Full-service
  • Skytrax* rating: Not rated
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance varies from 35 to 55kg in Business and from 15kg to 25kg in Economy depending on the route

  • Pre-selection of seat:

    No info available

  • Priority check-in:

    Business passengers

  • Fast track at security:

    No info available

  • Access to lounge:

    Business passengers

  • Priority boarding:

    Business passengers

  • Seat pitch:
    • 74 inches (118cm) in Business, 32 inches (81cm) in Economy on the B777-200LR
  • Seat width:
    • 20 inches (51cm) in Business, 18 inches (46cm) in Economy on the B777-200LR
  • USB port and power socket:

    No info available

  • Lie-flat seat:

    Angle-flat seats are available in Business on the B777-200LR

  • Vanity kit:


  • IFE screen width:

    Individual IFE screens are available in all classes on the B777-200LR, but no info is available regarding the size

  • Wi-fi:


  • Inflight magazine:


  • Onboard kit for kids:


  • Food and beverages:

    Snack or hot meals, depending on routes, plus beverages are complimentary in all classes on all flights

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    No info available


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