Vietjet

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Airline info

  • Address: CT Plaza Building, 60A Truong Son Street, Tan Binh District, Ho Chi Minh City, Vietnam
  • Contact number: +84 04 3728 1828
  • Website: www.vietjetair.com
  • IATA code/ICAO code: VJ / VJC

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 4.5 years
  • Major accidents in last 10 years: 4
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 7/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Vietjet is an international low-cost airline based in Ho Chi Minh City. It was the first privately owned new-age airline to be established in Vietnam, being granted its initial approval to operate by the Vietnamese Minister of Finance in November 2007. It is poised for an exponential growth, given the additional 300+ aircraft it has on order, including Airbus A321neo and Boeing 737 MAX 8, MAX 200 and MAX 10 (Photo Wikimedia Commons /Long Ethan)

  • Name: Viethet Aviation
  • Date founded: November 2007 – commenced operations December 25, 2011
  • IATA code/ICAO code: VJ / VJC
  • CEO: Nguyen Thi Phuong Thao
  • Address: CT Plaza Building, 60A Truong Son Street, Tan Binh District, Ho Chi Minh City, Vietnam
  • Contact number: +84 04 3728 1828
  • Website: www.vietjetair.com
  • Hub: Hanoi
  • Focus cities: Ho Chi Minh City
  • Airline alliance: None
  • Frequent flyer programme: Vietjet Sky Club
  • Fleet:

    71 aircraft

    • 14 Airbus A321neo / 230-240 seats
    • 39 Airbus A321-200 / 220-230 seats
    • 18 Airbus A320-200 / 180 seats
  • Type of carrier: Low-cost
  • Skytrax* rating: Not rated
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Sky Boss package holders have a free 30kg checked baggage allowance; Power Pass holders have a free 15kg checked baggage allowance; for all other passengers, checked baggage has to be purchased, with the airline allowing between 15-40kgs: fees can vary anywhere between 155,000-1,375,000VND (6.70-60USD) depending on weight

  • Pre-selection of seat:

    Charged anywhere between 30,000-250,000VND (1.30-10.80USD) depending on the specific seat and route

  • Priority check-in:

    Free for Sky Boss package holders, available at a cost of 100,000VND (4USD) per passenger per sector on domestic flights and 140,000VND (6USD) per passenger per sector on international flights

  • Fast track at security:

    No info available

  • Access to lounge:

    Included in the Sky Boss package

  • Priority boarding:

    Included in the Sky Boss package

  • Seat pitch:
    • 29 inches (74cm) on the A321neo, A321-200 and A320-200
  • Seat width:
    • 18 inches (46cm) on the A321neo, A321-200 and A320-200
  • USB port and power socket:

    No info available

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    No individual screens onboard

  • Wi-fi:

    No

  • Inflight magazine:

    One2Fly Magazine

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary with the Sky Boss package; in all other cases, food and drinks are available for purchase onboard at prices varying between 20,000-140,000VND (0.90-6USD)

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: Not available
  • Pets:

    Not allowed in the passenger cabin

Gallery

An A320-200 seen taxiing at Taipei International airport (Photo Wikimedia Commons / KCS)
An A320-200 seen taxiing at Taipei International airport (Photo Wikimedia Commons / KCS)

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