Xiamen Air

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Airline info

  • Address: 22 Dailiao Road, Xiamen, Fujian, 361006, China
  • Contact number: +86 592 222 6666
  • Website: www.xiamenair.com
  • IATA code/ICAO code: MF / CXA

On-time performance and safety record

  • On time performance (2022): No info available
  • Average age of fleet (2023): 7.4 years
  • Major accidents in last 10 years: 1
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 4/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Established as a domestic carrier in the mid-Eighties, Xiamen Air flew its first intercontinental service to Amsterdam in 2015. Further expansion of operations included more cities in Europe and Australia. The airline’s first US service was to Seattle, followed by Los Angeles and New York. All long-haul services are operated by a brand-new fleet of Boeing 787-9 (in a two class configuration) and Boeing 787-8 (in a three-class scheme that includes four seats in First Class) (Photo Wikimedia Commons / BriYYZ)

  • Name: Xiamen Air
  • Date founded: July 25, 1984
  • IATA code/ICAO code: MF / CXA
  • CEO: Zhao Dong
  • Address: 22 Dailiao Road, Xiamen, Fujian, 361006, China
  • Contact number: +86 592 222 6666
  • Website: www.xiamenair.com
  • Hub: Xiamen
  • Focus cities: Beijing, Hangzhou, Fuzhou, Shanghai
  • Airline alliance: Skyteam
  • Frequent flyer programme: Egret Miles
  • Fleet:

    167 aircraft

    • 6 Boeing 787-9 / 287 seats (30 Business, 257 Economy)
    • 6 Boeing 787-8 / 247 seats (4 First, 18 Business, 215 Economy)
    • 10 Boeing 737 MAX 8 / 184 seats
    • 136 Boeing 737-800 / 170-184 seats (8 Business, 162 Economy or 184 Economy)
    • 9 Boeing 737-700 / 128 seats (8 Business, 120 Economy)
  • Type of carrier: Full-service
  • Skytrax* rating: 3-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance on domestic flights is 30kg in Business, 20kg in Economy; on international flights 3 bags each not exceeding 32kg, 2 bags each not heavier than 32kg in Business, 2 bags each not heavier than 23kg in Economy

  • Pre-selection of seat:

    Free for First and Business passengers; no info regarding seat pre-selection in Economy

  • Priority check-in:

    First and Business passengers plus Egret Miles Silver, Gold, Platinum and Diamond members

  • Fast track at security:

    No info available

  • Access to lounge:

    First and Business passengers plus Egret Miles Silver, Gold, Platinum and Diamond members

  • Priority boarding:

    First and Business passengers plus Egret Miles Silver, Gold, Platinum and Diamond members

  • Seat pitch:
    • 78 inches (198cm) in Business, 32 inches (81cm) in Economy on the B787-9;
    • 78 inches (198cm) in First, 74 inches (188cm) in Business, 32 inches (81cm) in Economy on the B787-8;
    • 50 inches (127cm) in Business, 31 inches (79cm) in Economy or 41 inches (104cm) in Business, 31 inches (79cm) in Economy on selected B737-800;
    • 31 inches (79cm) in all-Economy on the B737 MAX 8 and on selected B737-800;
    • 38 inches (96cm) in Business, 31 inches (79cm) in Economy on the B737-700
  • Seat width:
    • 26 inches (66cm) in Business, 17 inches (43cm) in Economy on the B787-9;
    • 26 inches (66cm) in First and Business, 17 inches (43cm) in Economy on the B787-8;
    • 21 inches (53cm) in Business and 17 inches (43cm) in Economy on the B737-700 and selected B737-800;
    • 17 inches (43cm) in Economy on the B737 MAX 8 and selected B737-800
  • USB port and power socket:

    Available at all seats in all classes on the B787-9 and B787-8

  • Lie-flat seat:

    In Business on the B787-9; in First and Business on the B787-8

  • Vanity kit:

    In First and Business on long-haul flights

  • IFE screen width:

    Individual screens are available in all classes on the B787-9 and B787-8

  • Wi-fi:

    Available on the B787-9 and B787-8; First and Business passengers enjoy free connectivity, Economy passengers access the service by paying a fee

  • Inflight magazine:

    Xiamen Airlines Magazine

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary in First Business on all flights; in Economy, meals and drinks are complimentary on all international flights, while on domestic flights beverages are complimentary on flights longer than 75 minutes

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    No info available

Gallery

A B787-9 at Fuzhou airport (Photo Wikimedia Commons / N509FZ) A B7879 in special livery at New York JFK (Photo Wikimedia Commons / Adam Moreira) Business Class cabin on the B787-9 (Photo Xiamen Air)
A B787-9 at Fuzhou airport (Photo Wikimedia Commons / N509FZ)
A B7879 in special livery at New York JFK (Photo Wikimedia Commons / Adam Moreira)
Business Class cabin on the B787-9 (Photo Xiamen Air)

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