May 16, 2020 / Emirates Airlines (EK) announced its plan to restart scheduled passenger services from May 21. The Dubai-based carrier will fly initially to nine destinations spanning three continents: London Heathrow, Frankfurt, Paris, Milan and Madrid in Europe; Chicago and Toronto in North America; Sydney and Melbourne in Oceania. In its press release, the airline specifies it will offer convenient connections from the UK to Australia, in particular, thus responding to a similar announcement made a few days ago by Etihad Airways. Adel Al Redha, EK’s Chief Operating Officer said, “We are pleased to resume scheduled passenger services to these destinations, providing more options for customers to travel from the UAE to these cities, and also between the UK and Australia.”

On April 15, EK became the first airline to administer quick on-site coronavirus passenger tests for departing flights at Dubai International Airport (DXB). In preparation for the resumption of flight services, the airline has already enhanced various precautionary measures throughout the customer journey. At DXB, customers and employees will have their temperatures checked via thermal scanners. Protective barriers have been installed at check-in counters to provide additional safety during customer interaction.

Gloves and masks are mandatory for all customers and employees at the airport. Furthermore, EK’s cabin crew, boarding agents and ground staff will don personal protective equipment (PPE) including a protective disposable gown and safety visor. For health and safety reasons and to minimise interaction on-board, Emirates will offer a modified in-flight service that focuses on reducing contact and infection risk.

In addition, to ensure aircraft cabins remain clean and sanitary, they have been fitted with advanced HEPA air filters which remove 99.97% of viruses and eliminate dust, allergens, and germs from cabin air for a healthier and safer on-board environment. (Photo Emirates)