Aer Lingus

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Airline info

  • Address: Shamrock House, Dublin Airport, Fingal, County Dublin, Ireland
  • Contact number: +353 1 761 78446
  • Website: www.aerlingus.com
  • IATA code/ICAO code: EI / EIN

On-time performance and safety record

  • On time performance (2023): 75.2%
  • Average age of fleet (2024): 12.3 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Aer Lingus is the legacy carrier for the Republic of Ireland. Part of the International Airlines Group (IAG), it offers connectivity options with the likes of British Airways, Vueling, Iberia and LEVEL. It is also part of the oneworld alliance offering even more connectivity not just in Europe but also globally as well. It is one of only three European Airlines to have A321LR aircraft on long-haul flights across the Atlantic (Photos Aer Lingus)

  • Name: Aer Lingus
  • Date founded: April 15, 1936
  • IATA code/ICAO code: EI / EIN
  • CEO: Donal Moriarty
  • Address: Shamrock House, Dublin Airport, Fingal, County Dublin, Ireland
  • Contact number: +353 1 761 78446
  • Website: www.aerlingus.com
  • Hub: Dublin
  • Focus cities: Shannon
  • Airline alliance: Oneworld
  • Frequent flyer programme: Aerclub
  • Fleet:

    56 aircraft

    • 11 Airbus A330-300 / 317 seats (30 Business, 287 Economy)
    • 4 Airbus A330-200 / 266-271 seats (23 Business, 243 Economy or 23 Business, 248 Economy)
    • 3 Airbus A321s / 212 seats
    • 4 Airbus A321neos / 184 seats (16 Business, 168 Economy)
    • 34 Airbus A320s / 174 seats
  • Type of carrier: Full Service
  • Skytrax* rating: 4-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    In Europe, baggage allowance varies between 20 and 40kgs depending on what fare you purchase. The 20kg allowance is available for all fares except the Saver package. For transatlantic flights, the package varies between 20 and 30kgs, with the same restrictions for those on the Saver fare. Those in Business can enjoy up to three checked bags up to a total weight of 69kgs. Those on the Saver fare will have to pay between 45 EUR (51USD) and 55 EUR (62USD) depending on the weight of the bag

  • Pre-selection of seat:

    On European flights, Front row with middle seat free and dedicated storage comes with the AerSpace fare on offer. A preferred seat costs 17EUR (19USD), with a front seat at 12EUR (14USD), extra legroom at 17EUR (19USD), Standard+ at 9EUR (10USD) and Standard at 4EUR (4.50USD). On tansatlantic flights, extra legroom is charged at 100EUR (115USD), with preferred seats charged at 70EUR (80USD). Front seats cost 55EUR (65USD) with Standard+ seats at 40EUR (50USD) and standard seat at 25EUR (30USD)

  • Priority check-in:

    Business passengers and Silver, Platinum and Concierge tiers of the AerClub program

  • Fast track at security:

    Business passengers and Silver, Platinum and Concierge tiers of the AerClub program

  • Access to lounge:

    Business passengers and Silver, Platinum and Concierge tiers of the AerClub program

  • Priority boarding:

    Priority boarding is available for those on the Silver, Platinum and Concierge tiers of the AerClub program only

  • Seat pitch:
    • 58 inches (147cm) in Business, 31-32 (78-81cm) in Economy on the A330-300 and A330-200;
    • 45 inches (114cm) in Business, 31-32 inches (78-81cm) on the A321LR;
    • 31-32 inches (78-81cm) on the A3201-200 and A320-200
  • Seat width:
    • 21 inches (53cm) in Business, 17 inches (43cm) in Economy on the A330-300 and A330-200;
    • 20 inches (51cm) in Business, 18 inches (46cm) in Economy on the A321LR;
    • 17 inches (43cm) on the A321-200 and A320-200
  • USB port and power socket:

    Power sockets available at each seat in all classes on the A330-300 A330-200 and A321LR; USB ports available at every seat in all classes on the A321LR

  • Lie-flat seat:

    In Business on the A330-300, A330-200 and A321LR

  • Vanity kit:

    In Business on the A330-300, A330-200 and A321LR

  • IFE screen width:

    16 inches (40.5cm) in Business, 10 inches in Economy on the A330-300, A330-200 and A321LR

  • Wi-fi:

    Complimentary in Business; in Economy packages range from 50MB to 270MB, with prices from 6.95EUR (8USD) to 29.95EUR (34USD)

  • Inflight magazine:

    Cara Magazine & Boutique Magazine

  • Onboard kit for kids:

    Yes

  • Food and beverages:

    Complementary in Business, available for purchase in Economy

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    Flights within Europe must have pets booked through a freight forwarder. On regional flights, only domestic cats, dogs and rabbits are allowed. Household pets can be booked as excess baggage by contacting IAG Cargo 14 days before departure. For Transatlantic flights, household pets (cats and dogs only) can be booked as excess baggage by contacting IAG Cargo as well

Gallery

The first Airbus A320 in the new livery (All photos Aer Lingus) An A330-300 in the new livery Economy Class on the A330 Lie-flat seat in Business on the A330 Business Class seat in the upright position on the A330 The Business Class lounge at Dublin Airport
The first Airbus A320 in the new livery (All photos Aer Lingus)
An A330-300 in the new livery
Economy Class on the A330
Lie-flat seat in Business on the A330
Business Class seat in the upright position on the A330
The Business Class lounge at Dublin Airport

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