Air Senegal

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Airline info

  • Address: Route De King Fahd Palace Hôtel, Dakar, Senegal
  • Contact number: +221 301 151 515
  • Website: www.flyairsenegal.com
  • IATA code/ICAO code: HC / SZN

On-time performance and safety record

  • On time performance (2023): No info available
  • Average age of fleet (2024): 10.7 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: No info available
  • Covid-19 safety*** rating: No info available
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Air Senegal S.A. in the third incarnation of the national airline. It commenced operations in May 2018 and in the almost two years before the Covid pandemic outbroke it developed a consistent western Africa network, while flying long-haul from its hub in Dakar to Paris and Marseille in France and Barcelona in Spain. Plans were to add Milan, London and several other European destinations in the spring of 2020 with Airbus A321 fitted with lie-flat seats in Business Class, before launching across the Atlantic to the US (New York and Washington) within to the end of the year. The pandemic froze all network additions plus fleet enlargement where two more A330-900 (or A350-900) and a number of A220-300 had been planned to arrive starting in 2021 (Photo Wikimedia Commons / Anna Zvereva)

  • Name: Air Senegal
  • Date founded: 2016 – commenced operations on May 14, 2018
  • IATA code/ICAO code: HC / SZN
  • CEO: Ibrahima Kane
  • Address: Route De King Fahd Palace Hôtel, Dakar, Senegal
  • Contact number: +221 301 151 515
  • Website: www.flyairsenegal.com
  • Hub: Dakar
  • Focus cities: None
  • Airline alliance: None
  • Frequent flyer programme: Teranga Loyalty Program
  • Fleet:

    8 aircraft

    • 2 Airbus A330-900 / 290 seats (32 Business, 21 Premium Economy, 237 Economy)
    • 1 Airbus A321-200 / 165 seats (16 Business, 149 Economy)
    • 2 Airbus A319-100 / 120 seats (18 Business, 102 Economy)
    • 1 Boeing 737-500 / 120 seats (18 Business, 102 Economy)
    • 2 ATR 72-600 / 70 seats
  • Type of carrier: Full-service
  • Skytrax* rating: Not rated
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 1 bag for up to 23kg on domestic flights plus flights to Banjul and Bissau; on international flights, 2 bags each not heavier than 32kg in Business, 2 bags each not heavier than 23kg in Premium Economy and Economy

  • Pre-selection of seat:

    Free in Business and premium Economy; no info available regarding pre-selection of seats in Economy

  • Priority check-in:

    Business and Premium Economy passengers plus Teranga Gold and Diamond members

  • Fast track at security:

    Business passengers

  • Access to lounge:

    Business and Premium Economy passengers plus Teranga Gold and Diamond members

  • Priority boarding:

    Business and Premium Economy passengers plus Teranga Gold and Diamond members

  • Seat pitch:
    • 44 inches in Business (112cm), 38 inches (96cm) in Premium Economy, 32 inches (81cm) in Economy on the A330-900
  • Seat width:

    21 inches (53cm) in Business, 20 inches (51cm) in Premium Economy, 18 inches (46cm) in Economy on the A330-900

  • USB port and power socket:

    No info available

  • Lie-flat seat:

    In Business on the A330-900 and A321-200

  • Vanity kit:

    In Business and Premium Economy on long-haul flights

  • IFE screen width:

    Individual screens are available in all classes on the A330-900

  • Wi-fi:

    Available in all classes on the A330-900; Business passengers enjoy free connectivity

  • Inflight magazine:

    Teranga

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary in all classes on all flights

  • Upgraded meals in Premium Economy: Yes
  • Dine on demand in Business Class: No
  • Pets:

    No info available

Gallery

A330-900 'Casamance' parked on the ramp in Dakar (Photo Wikimedia Commons / Barka DIOP) An ATR 72-600 waiting for passengers in Dakar Business Class seats on the A330-900 Business Class cabin on the A330-900 Premium Economy cabin on the A330-900 IFE screen in Business Class on the A330-900 Vanity kit in Business Class on the A330-900 Passenger cabin on the ATR 72-600
A330-900 'Casamance' parked on the ramp in Dakar (Photo Wikimedia Commons / Barka DIOP)
An ATR 72-600 waiting for passengers in Dakar
Business Class seats on the A330-900
Business Class cabin on the A330-900
Premium Economy cabin on the A330-900
IFE screen in Business Class on the A330-900
Vanity kit in Business Class on the A330-900
Passenger cabin on the ATR 72-600

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