Alitalia

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Airline info

  • Address: Piazza Almerico da Schio 3, 00054 Fiumicino, Italy
  • Contact number: +39 06 65640
  • Website: www.alitalia.com
  • IATA code/ICAO code: AZ / AZA

On-time performance and safety record

  • On time performance (2023): 83.5%
  • Average age of fleet (2024): 13.2 years
  • Major accidents in last 10 years: 1
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

After years of financial ups and downs, following the Covid Pandemic Alitalia has been fully nationalized. Once demand will grow towards normality, the Italian carrier is expected to proceed with a renewal of the fleet, with the Boeing 787 considered as the probable substitute of the B777 and A330 on long-haul services. Food onboard, especially in Magnifica/Business Class, has received several accolades through the years. On the narrowbody fleet (A321, A320, A319, ERJ-190. ERJ-175), front cabin rows of seats have larger pitch. In recent years, AZ has performed among top ones in Europe considering on-time performance (Photo Wikimedia Commons / Alessandro Ambrosetti)

  • Name: Alitalia
  • Date founded: September 16, 1946 – commenced operations on May 5, 1947
  • IATA code/ICAO code: AZ / AZA
  • CEO: Fabio Lazzerini
  • Address: Piazza Almerico da Schio 3, 00054 Fiumicino, Italy
  • Contact number: +39 06 65640
  • Website: www.alitalia.com
  • Hub: Rome
  • Focus cities: Milan (LIN)
  • Airline alliance: Skyteam
  • Frequent flyer programme: Millemiglia
  • Fleet:

    100 aircraft

    • 1 Boeing 777-300ER / 382 seats (30 Business, 24 Premium Economy, 328 Economy)
    • 11 Boeing 777-200ER / 293 seats (30 Business, 24 Premium Economy, 239 Economy)
    • 14 Airbus A330-200 / 256-262 seats (20 Business, 17 Premium Economy, 219 Economy or 22 Business, 240 Economy)
    • 5 Airbus A321-100 / 200 seats
    • 38 Airbus A320-200 / 171-180 seats
    • 22 Airbus A319-100 / 144 seats
    • 5 Embraer ERJ-190 / 100 seats
    • 14 Embraer ERJ-175 / 88 seats
  • Type of carrier: Full Service
  • Skytrax* rating: 4-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    2 bags each weighing up to 32kg in Business, 2 bags each weighing up to 23kg in Premium Economy, 1 bag weighing up to 23 kg in Economy can be checked-in for free; Economy Light fare soes not have any free baggage allowance

  • Pre-selection of seat:

    Business and Premium Economy passengers can pre-select any seat for free; in Economy, a standard seat can be pre-selected for free by Flex and Classic fare holders, but not by Basic fare holders; Front row, bulkhead rows and front cabin rows are subject to a fee in Economy

  • Priority check-in:

    Business and Premium Economy passengers plus Millemiglia Ulisse, Freccia Alata and Freccia Alata Plus members

  • Fast track at security:

    Business passengers plus Millemiglia Freccia Alata and Freccia Alata Plus members

  • Access to lounge:

    Business passengers plus Millemiglia Freccia Alata and Freccia Alata Plus members

  • Priority boarding:

    Business and Premium Economy passengers plus Millemiglia Ulisse, Freccia Alata and Freccia Alata Plus members

  • Seat pitch:
    • 46 inches (117cm) in Business, 38 inches (96cm) in premium Economy, 31 inches (79cm) in Economy on the B777-300ER and B777-200ER;
    • 44 inches (112cm) in Business, 38 inches (96cm) in Premium Economy, 32 inches (81cm) in Economy on the A330-200;
    • 34 inches (86cm) in Economy Comfort, 31 inches (79cm) in Economy on the A321-100, A320-200, A319-100, ERJ-190 and ERJ-175
  • Seat width:
    • 22 inches (56cm) in Business, 19 inches (48cm) in Premium Economy, 17 inches (43cm) in Economy on the B777-300ER and B777-200ER;
    • 21 inches (53cm) in Business, 19 inches (48cm) in premium Economy, 17 inches (43cm) in Economy on the A330-200;
    • 18 inches (46cm) on the A321-100, A320-200, A310-100, ERJ-190 and ERJ-175
  • USB port and power socket:

    Available at every seat in all classes on the B777; USB port and power socket available in Business, USB port available in all other classes on the A330-200

  • Lie-flat seat:

    In Business on the B777 and A330-200

  • Vanity kit:

    In Business and Premium Economy on the B777 and A330-200

  • IFE screen width:
    • 15 inches (38cm) in Business, 10.4 inches (26.5cm) in Premium Economy, 6.5 inches (16.5cm) in Economy on the B777-300ER and B777-200ER;
    • 15.4 inches (39cm) in Business, 10.6 inches (27cm) in Premium Economy, 9 inches (23cm) in Economy on the A330-200
  • Wi-fi:

    On the B777 and A330-200; free packages are offered in Business (50MB) and Premium Economy (10MB)

  • Inflight magazine:

    Ulisse

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary (alcoholics included) on all international flights longer than 3 hours; on all other flights, a snack and water are offered for free

  • Upgraded meals in Premium Economy: Yes
  • Dine on demand in Business Class: No
  • Pets:

    Accepted in the passenger cabin, except for on the B777

Gallery

An A319-100 lifting off from Paris Charles De Gaulle (Photo Wikimedia Commons / Eric Salard) A B777-200ER at Rome Fiumicino (Photo Alitalia)
An A319-100 lifting off from Paris Charles De Gaulle (Photo Wikimedia Commons / Eric Salard)
A B777-200ER at Rome Fiumicino (Photo Alitalia)

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