Austrian Airlines has been in the industry for nearly 65 years, and has been part of the Lufthansa Group since 2009. The carrier has grown exponentially in the last two decades through the acquiring of Rheintalflug and Lauda Air in the early 2000s producing revenues of over 2.5bnEUR per year on average. The airline will replace its 14 Dash 8-Q400s with 10 Airbus A320 aircraft over the next few years (Photo Wikimedia Commons / Adam Moreira)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for: