Azerbaijan Airlines

Be the first to write a review

Airline info

  • Address: 126 A, Nizami Street, AZ-1010 Baku, Azerbaijan
  • Contact number: +994 12 598 88 80
  • Website: www.azal.az
  • IATA code/ICAO code: S4 / RZO

On-time performance and safety record

  • On time performance (2023): No info available
  • Average age of fleet (2024): 12.4 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 6/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Formed after the collapse of the USSR to replace the Azerbaijani branch of Aeroflot, AZAL has its hub at Baku Heydar Aliyev International airport (GYD), from where it flies to some 50 destinations in Asia, the Middle East, Europe and North America. It is one of the few airlines in the world still deploying the 4-engined Airbus A340-500. To its high-end passengers it offers a VIP Club service, where passengers seat in the Business cabin but are entitled to a series of upper scale services including a personal assistant at the airport, increased checked and carry-on baggage allowance, upgraded meals and amenity kits. The airlines also operate a number of VIP-configured aircraft on behalf of the Country president and government. Its dark blue livery is widely judged one of the most attractive in commercial aviation (Photo Wikimedia Commons / Mateb Ali)

  • Name: Azerbaijan Airlines
  • Date founded: April 7, 1992
  • IATA code/ICAO code: S4 / RZO
  • CEO: Jahangir Askarov (President)
  • Address: 126 A, Nizami Street, AZ-1010 Baku, Azerbaijan
  • Contact number: +994 12 598 88 80
  • Website: www.azal.az
  • Hub: Baku
  • Focus cities: Lajes, Horta
  • Airline alliance: None
  • Frequent flyer programme: AZAL Miles
  • Fleet:

    22 aircraft

    • 2 Airbus A340-500 / 237 seats (36 Business, 205 Economy)
    • 1 Airbus A340-600 / VIP
    • 1 Boeing 777-200ER / VIP
    • 2 Boeing 787-8 / 210 seats (18 Business, 35 Premium Economy, 157 Economy)
    • 2 Boeing 767-300ER / 198 seats (22 Business, 176 Economy)
    • 1 Boeing 767-300ER / VIP
    • 2 Boeing 757-200 / 180 seats (22 Business, 158 Economy)
    • 6 Airbus A320-200 / 146 seats (20 Business, 126 Economy)
    • 1 Airbus A320-200 / VIP
    • 3 Airbus A319-100 / 114 seats (24 Business, 90 Economy)
    • 1 Airbus A319-100 / VIP
  • Type of carrier: Full-service
  • Skytrax* rating: 4-STAR
    • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is the following: 2 bags each not exceeding 32kg in Business and premium Economy, 1 bag not exceeding 23kg in Economy; on flights to New York and Kuwait, baggage allowance in Economy is 2 bags each not exceeding 23kg; VIP Club customers are allowed to check-in for free 3 bags each not exceeding 32kg

  • Pre-selection of seat:

    Free for Business and premium economy passengers; no info available regarding seat pre-selection in Economy

  • Priority check-in:

    Business and Premium Economy passengers plus AZAL Miles Gold and Platinum members

  • Fast track at security:

    Business and Premium Economy passengers plus AZAL Miles Platinum members

  • Access to lounge:

    Business and Premium Economy passengers plus AZAL Miles Gold and Platinum members

  • Priority boarding:

    Business and Premium Economy passengers plus AZAL Miles Gold and Platinum members

  • Seat pitch:
    • 61 inches (155cm) in Business, 32 inches (81cm) in Economy on the A340-500;
    • 61 inches (155cm) in Business, 36 inches (91cm) in Premium Economy, 32 inches (81cm) in Economy on the B787-8;
    • 60 inches (152cm) in Business, 31 inches (79cm) in Economy on the B767-300ER;
    • 36 inches (91cm) in Business, 31 inches (79cm) in Economy on the B757-200;
    • 42 inches in Business, 30 inches (76cm) in Economy on the A320-200 and A319-100
  • Seat width:
    • 21 inches (53cm) in Business, 18 inches (46cm) in Economy on the A340-500 and B767-300ER;
    • 21 inches (53cm) in Business, 19 inches (48cm) in Premium Economy, 18 inches (46cm) in Economy on the B787-8;
    • 21 inches (53cm) in Business, 18 inches (46cm) in Economy on the A320-200 and A319-100
  • USB port and power socket:

    Available at all seats in all classes on the B787-8; power sockets available at each seat in Business on the A340-500 and B767-300ER

  • Lie-flat seat:

    In Business on the A340-500, B787-8 and B767-300ER

  • Vanity kit:

    In Business and Premium Economy on long-haul flights

  • IFE screen width:

    17 inches (43cm) in Business , 10.6 inches (27cm) in Premium Economy and Economy on the A340-500, B787-8 and B767-300ER

  • Wi-fi:

    No

  • Inflight magazine:

    Azerbaijan Airlines Magazine

  • Onboard kit for kids:

    Yes

  • Food and beverages:

    Complimentary in all classes on all flights

  • Upgraded meals in Premium Economy: Yes
  • Dine on demand in Business Class: No
  • Pets:

    Not accepted in the passenger cabin

Gallery

A B787-8 approaching London Heathrow (Photo Wikimedia Commons / Rosedale 7175) Business Class on the B767-300 (Photo AZAL) A Business Class meal (Photo AZAL) Premium Economy Class on the B787-8 (Photo AZAL) Economy Class cabin on the B787-8 (Photo AZAL) Economy Class cabin on the B787-8 (Photo AZAL) Economy Class cabin on the A340-500 (Photo AZAL)
A B787-8 approaching London Heathrow (Photo Wikimedia Commons / Rosedale 7175)
Business Class on the B767-300 (Photo AZAL)
A Business Class meal (Photo AZAL)
Premium Economy Class on the B787-8 (Photo AZAL)
Economy Class cabin on the B787-8 (Photo AZAL)
Economy Class cabin on the B787-8 (Photo AZAL)
Economy Class cabin on the A340-500 (Photo AZAL)

Write a review

(You must be logged to write a review) Click here to Login or Register
*
*
*
*

Assign a value to all the voices

Average Rating
*
*