Batik Air was established by parent company Lion Air as a full-service airline which began operations in May 2013. Batik Air’s 737-900ERs were fitted with two-class seating, replacing Lion Air’s two-class 737-900ER service. Batik Air provides a personal television (in-flight entertainment system) in every seat, light snacks and free meals, seat pitches of 32 inches (81 cm) for economy class and 45 inches (114 cm) for business class. As of September 2019, Batik Air operates more than 45 domestic and international routes, with a frequency of over 350 flights daily (Photo Wikimedia Commons / Fire Law Stone)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for: