Batik Air

Airline info

  • Address: Jl. Sangaji No. 17 Jakarta Pusat Jakarta, Indonesia
  • Contact number: +622 1 6379 8000
  • Website: www.batikair.com
  • IATA code/ICAO code: ID / BTK

On-time performance and safety record

  • On time performance (2023): No info available
  • Average age of fleet (2024): 4.8 years
  • Major accidents in last 10 years: 2
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 6/7
  • Covid-19 safety*** rating: 6/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Batik Air was established by parent company Lion Air as a full-service airline which began operations in May 2013. Batik Air’s 737-900ERs were fitted with two-class seating, replacing Lion Air’s two-class 737-900ER service. Batik Air provides a personal television (in-flight entertainment system) in every seat, light snacks and free meals, seat pitches of 32 inches (81 cm) for economy class and 45 inches (114 cm) for business class. As of September 2019, Batik Air operates more than 45 domestic and international routes, with a frequency of over 350 flights daily (Photo Wikimedia Commons / Fire Law Stone)

  • Name: Batik Air
  • Date founded: June 10, 2012 – commenced operations on May 3, 2013
  • IATA code/ICAO code: ID / BTK
  • CEO: Achmad Luthfie
  • Address: Jl. Sangaji No. 17 Jakarta Pusat Jakarta, Indonesia
  • Contact number: +622 1 6379 8000
  • Website: www.batikair.com
  • Hub: Bangkok (BKK)
  • Focus cities: Denpasar, Surabaya
  • Airline alliance: None
  • Frequent flyer programme: Batik Flyer
  • Fleet:

    74 aircraft

    • 6 Boeing 737-900ER / 180 seats (12 Business, 168 Economy)
    • 23 Boeing 737-800 / 162 seats (12 Business, 150 Economy)
    • 1 Airbus A320neo / 156 seats (12 Business, 144 Economy)
    • 44 Airbus A320-200 / 156 seats (12 Business, 144 Economy)
  • Type of carrier: Full-service
  • Skytrax* rating: 3-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 30kg in Business, 20kg in Economy

  • Pre-selection of seat:

    Free in Business, no info available regarding seat pre-selection in Economy

  • Priority check-in:

    Business passengers plus Batik Frequent Flyer Gold members

  • Fast track at security:

    No info available

  • Access to lounge:

    Business passengers

  • Priority boarding:

    Business passengers plus Batik Frequent Flyer Gold members

  • Seat pitch:
    • 45 inches (114cm) in Business, 32 inches (81cm) in Economy on the B737-900ER, B737-800, A320neo and A320-200
  • Seat width:
    • 21 inches (53cm) in Business, 17 inches (43cm) in economy on the B737-900ER and B737-800;
    • 21 inches (53cm) in Business, 18 inches (46cm) in Economy on the A320neo and A320-200
  • USB port and power socket:

    Available in Business on the B737-900ER, B737-800, A320neo and A320-200

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:
    • 12.1 inches (31cm) in Business, 10.1 inches (25.5cm) in Economy on the B737-900ER, B737-800, A320neo and A320-200
  • Wi-fi:

    No info available

  • Inflight magazine:

    BatikMag

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary in all classes on all flights

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: No
  • Pets:

    Not allowed in the passengers cabin

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