Delta Airlines

Airline info

  • Address: 1030 Delta Boulevard, Atlanta, GA 30320, USA
  • Contact number: +1 404 715 2600 / +1 800 325 1999 / +1 800 221 1212
  • Website: www.delta.com
  • IATA code/ICAO code: DL / DAL

On-time performance and safety record

  • On time performance (2023): 83.4%
  • Average age of fleet (2024): 14.5 years
  • Major accidents in last 10 years: 2
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: 7/7
  • Covid-19 safety*** rating: 7/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Delta Air Lines is ranked second (after American Airlines) among the world’s largest airlines by number of scheduled passengers carried (over 204mln in 2019), revenue passenger-kilometers flown, and fleet size. Its main hub at Atlanta Hartsfield is the busiest airport in the world, with 110,531,300 passengers in 2019. The airline recently phased-out its Boeing 777 fleet, with more Airbus A350-900 and A330-900 expected to enter the fleet (Photo Delta Airlines)

  • Name: Delta Airlines
  • Date founded: March 2, 1925 – commenced operations June 17, 1929
  • IATA code/ICAO code: DL / DAL
  • CEO: Ed Bastian
  • Address: 1030 Delta Boulevard, Atlanta, GA 30320, USA
  • Contact number: +1 404 715 2600 / +1 800 325 1999 / +1 800 221 1212
  • Website: www.delta.com
  • Hub: Atlanta, Boston, Detroit, Los Angeles, Minneapolis, New York JFK and LGA, Salt Lake City, Seattle
  • Focus cities: Cincinnati, Raleigh-Durham
  • Airline alliance: Skyteam
  • Frequent flyer programme: Skymiles
  • Fleet:

    823 aircraft

    • 15 Airbus A350-900 / 306 seats (32 Delta One business suites, 48 Delta Premium Select, 226 Economy)
    • 8 Airbus A330-900 / 281 seats (29 Delta One business suites, 28 Delta Premium Select, 56 Delta Comfort+, 168 Economy)
    • 31 Airbus A330-300 / 293 seats (34 Delta One business, 40 Delta Comfort+, 219 Economy)
    • 11 Airbus A330-200 / 234 seats (34 Delta One business, 32 Delta Comfort+, 168 Economy)
    • 21 Boeing 767-400ER / 238-246 seats (34 Delta One business suites, 20 Delta Premium Select, 28 Delta Comfort+, 156 Economy or 40 Delta One business, 28 Delta Comfort+, 178 Economy)
    • 51 Boeing 767-300ER / 208-211-226-238 seats (36 Delta One business, 29 Delta Comfort+, 143 Economy or 36 Delta One, 32 Delta Comfort+,143 Economy or 26 Delta One business, 35 Delta Comfort+, 165 Economy or 34 Delta One business suites, 20 Delta Premium Select, 28 Delta Comfort+, 156 Economy)
    • 16 Boeing 757-300 / 234 seats (24 First, 32 Delta Comfort+, 178 Economy)
    • 111 Boeing 757-200 / 168-169-180-193-199 seats (16 Delta One business,44 Delta Comfort+, 108 Economy or 20 First, 21 Delta Comfort+, 128 Economy or 24 First, 31 Delta Comfort+, 135 Economy or 20 Delta One, 41 Delta Comfort+, 132 Economy or 20 First,29 Delta Comfort+, 150 Economy
    • 130 Boeing 737-900ER / 180 seats (20 First, 21 Delta Comfort+, 139 Economy)
    • 77 Boeing 737-800 / 160 seats (16 First, 36 Delta Comfort+, 108 Economy)
    • 106 Airbus A321-200 / 192 seats 820 First, 29 Delta Comfort+, 143 Economy)
    • 61 Airbus A320-200 / 157-160 seats (16 First, 18 delta Comfort+, 123 Economy or 16 First, 18 Delta Comfort+, 126 Economy)
    • 57 Airbus A319-100 / 132 seats (12 First, 18 Delta Comfort+, 102 Economy)
    • 85 Boeing 717-200 / 110 seats (12 First, 20 Delta Comfort+, 78 Economy)
    • 5 Airbus A220-300 / 120 seats (12 Business, 118 Economy)
    • 38 Airbus A220-100 /109 seats (12 First, 15 Delta Comfort+, 82 Economy)
  • Type of carrier: Full-service
  • Skytrax* rating: 3-STAR
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    On long haul flights 2 bags (for a maximum total weight of 64 kg), 2 bags (for a maximum total weight of 46 kg) in Delta Selected Premium, 1 bag (up to 23kg) in Delta Comfort+ and Main Cabin Economy can be checked-in for free, with the exception of Basic Economy ticket holders who pay 60USD. On domestic flights up to 2 bags (for a total maximum weight of 64kg) are checked in for free in First, while Delta Comfort+, Main Cabin Economy and Basic Economy passengers pay 30USD for the first bag and 40USD for the second bag. For Delta SkyMiles Medallion (Silver, Gold, Platinum and Diamond) members and Delta SkyMiles American Express Card members, the first standard checked bag flies free

  • Pre-selection of seat:

    Available for free in Delta One, First, Delta Selected Premium and Delta Comfort+. In Economy a standard seat can be pre-selected for free by all passengers except those travelling with a Basic Economy fare

  • Priority check-in:

    Delta One, Delta Selected Premium and First passengers plus SkyMiles Silver, Gold, Platinum, Diamond members

  • Fast track at security:

    Delta One, Delta Selected Premium and First passengers plus SkyMiles Silver, Gold, Platinum, Diamond members

  • Access to lounge:

    Delta One and international First passengers

  • Priority boarding:

    Delta One, Delta Selected Premium, First and Delta Comfort+ passengers plus SkyMiles Silver, Gold, Platinum, Diamond members

  • Seat pitch:
    • 76 inches (193cm) in Delta One, 38 inches (96cm) in Delta Selected Premium, 31-32 inches (79-81cm) in Economy on the A350-900;
    • 76 (193cm) inches in Delta One, 38 inches (96cm) Delta Selected Premium, 34 inches (86cm) in Delta Comfort+, 31-32 inches (79-81cm) in Economy on the A330-900;
    • 80 inches (203cm) in Delta One, 35 inches (89cm) in Delta Comfort+, 31-32 inches (79-81cm) in Economy on the A330-300 and A330-200;
    • 77 inches (195cm) in Delta One, 38 inches (96cm) in Delta Selected Premium, 34 inches (86cm) in Delta Comfort+, 31 inches (79cm) in Economy on the B767-400ER;
    • 77-81 (195-205cm) inches in Delta One, 35 inches (89cm) in Delta Comfort+, 31-32 inches (79-81cm) in Economy on the B767-300ER; 37 inches (94cm) in First, 34 inches (86cm) in Delta Comfort+, 30-32 inches (76-81cm) in Economy on the B757-300;
    • 76 inches (193cm) in Delta One, 35 inches (89cm) in Delta Comfort+, 31-33 (79-84cm) in Economy or 37 inches (94cm) in First, 34 inches (86cm) in Delta Comfort+, 31-32 inches (79-81) in Economy on the B757-200;
    • 36-37 inches (91-94cm) in First, 34 inches (86cm) in Delta Comfort+, 31 inches (79cm) in Economy on the A321-200, A320-200 and A319-100, B737-900ER, B737-800, B737-700, B717-200, A220-100
  • Seat width:
    • 22-24 inches (56-61cm) in Delta One, 18.5 inches (47cm) in Delta Comfort+, 18 inches (46cm) in Economy on the A350-900;
    • 23.3 inches (59cm) in Delta One, 18.5 inches (47cm) in Delta Selected Premium, 18 inches (46cm) in Delta Comfort+ and Economy on the A330-900;
    • 21 inches (53cm) in Delta One, 18 inches (46cm) in Delta Comfort+ and Economy on the A330-300 and A330-200;
    • 21 inches (53cm) in Delta One, 19 inches (48cm) in Delta Selected Premium, 18 inches (46cm) in Delta Comfort+ and Economy or 21 inches (53cm) in First, 18 inches (46cm) in Delta Comfort+ and Economy on the B767-400ER;
    • 21 inches (53cm) in Delta One or First, 18 inches (46cm) in Delta Comfort+ and Economy on the B767-300ER;
    • 21 inches (53cm) in First, 17 inches (43cm) in Delta Comfort+ and Economy;
    • 22 inches (56cm) in Delta One, 17 inches (43cm) in Delta Comfort+ and Economy or 21 inches (53cm) in First, 17 inches (43cm)  in Delta Comfort+ and Economy on the B757-200;
    • 21 inches (53cm) in First, 18 inches (46cm) Delta Comfort+ and Economy on the A321-200, A320-200 and A319-100;
    • 21 inches (53cm) in First, 17 inches (43cm) in Delta Comfort+ and Economy on the B737-900ER, B737-800 and B737-700;
    • 21 inches (53cm) in First, 18.5 inches (47cm) in Delta Comfort+ and Economy on the A220-100
  • USB port and power socket:

    USB ports available at every seat in all classes on all aircraft. Power socket available at every seat in Delta One, Delta Selected Premium and First

  • Lie-flat seat:

    In Delta One business on the A350-900, A330-900, A330-300, A330-200 and selected B767-400ER, B767-300ER, B757-200

  • Vanity kit:

    In Delta One, Delta Selected Premium and in Delta Comfort+ on long-haul flights and on domestic flights from MSP and ATL to Honolulu

  • IFE screen width:

    All aircraft in fleet, except the B717, feature IFE individual screens at every seat plus Audio & Video On Demand (AVOD). Screen width is up to 15.4 inches (39cm) in Delta One, 13.3 inches (34cm) on the A350-900 and A330-900 and 11 inches (28cm) on the B757 in Delta Selected Premium, 11 inches (28cm)in First on all aircraft, 9 inches (23cm) in Delta Comfort+ and Economy on all aircraft

  • Wi-fi:

    Available for purchase in all classes on all aircraft except the B717

  • Inflight magazine:

    Delta Sky

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary in any class on all long-haul flights. Alcoholics are available for purchase by Main Cabin Economy and Basic Economy passengers, complimentary for all others. On domestic flights food and beverages are complimentary in First and on selected flight in Delta Comfort+; in Main Cabin Economy and Basic Economy, food and beverages are available for purchase

  • Upgraded meals in Premium Economy: Yes
  • Dine on demand in Business Class: No
  • Pets:

    Welcome in the passenger cabin if pet and pet bag fit under the seat in front. Fees are 125USD on  domestic, Canada and Puerto Rico flight, 200USD on long-haul flights

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