Jambojet

Airline info

  • Address: Airport North Road, PO BOX 19079 – 00501, Nairobi, Kenya
  • Contact number: +254 (0) 20 327 4545
  • Website: www.jambojet.com
  • IATA code/ICAO code: JM / JMA

On-time performance and safety record

  • On time performance (2023): No info available
  • Average age of fleet (2024): 2.8 years
  • Major accidents in last 10 years: 0
  • Accidents with fatalities: 0
  • Airlineratings** safety rating: No info available
  • Covid-19 safety*** rating: No info available
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Jambojet is a low-cost regional carrier 100% owned by Kanya Airways. It has its main base at Nairobi Yomo Kenyatta airport, from where it flies to a number of domestic destinations plus Entebbe in Uganda and Kigali in Rwanda using a fleet of one-class Bombardier Dash 8-400 turboprops

  • Name: Jambojet
  • Date founded: September 13, 2013 – commenced operations on April 1, 2014
  • IATA code/ICAO code: JM / JMA
  • CEO: Karanja Ndegwa
  • Address: Airport North Road, PO BOX 19079 – 00501, Nairobi, Kenya
  • Contact number: +254 (0) 20 327 4545
  • Website: www.jambojet.com
  • Hub: Nairobi
  • Focus cities: Mombasa
  • Airline alliance: None
  • Frequent flyer programme: None
  • Fleet:

    6 aircraft

    • 6 Bombardier Dash 8-400 / 78 seats
  • Type of carrier: Low-cost / Regional
  • Skytrax* rating: Not rated
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Free baggage allowance is 15kg in Economy Smart; there is no free baggage allowance in Economy Standard

  • Pre-selection of seat:

    Available for free to Economy Smart fare holders (standard seat); all other passengers pay 3.70USD to pre-select a standard seat; extra-legroom seats come with a fee of 5.30USD

  • Priority check-in:

    No

  • Fast track at security:

    No

  • Access to lounge:

    No

  • Priority boarding:

    No

  • Seat pitch:
    • 30 inches (76cm) on the Dash 8-400
  • Seat width:
    • 17 inches (43cm) on the Dash 8-400
  • USB port and power socket:

    No info available

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    No individual screens onboard

  • Wi-fi:

    No

  • Inflight magazine:

    None

  • Onboard kit for kids:

    No

  • Food and beverages:

    Snacks and drinks are available for purchase onboard or can be pre-ordered online

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: Not available
  • Pets:

    Not accepted in the passenger cabin

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