Lion Air

Airline info

  • Address: Lion Air Tower Jl. Gajahmada No.7 Jakarta Pusat 10130, Indonesia
  • Contact number: +62 21 6379 8000
  • Website: www.lionair.co.id
  • IATA code/ICAO code: JT / LNI

On-time performance and safety record

  • On time performance (2023): 61.6%
  • Average age of fleet (2024): 7.3 years
  • Major accidents in last 10 years: 3
  • Accidents with fatalities: 1
  • Airlineratings** safety rating: 2/7
  • Covid-19 safety*** rating: 2/7
** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com
*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

For years, the Indonesian low-cost has been one of the fastest-growing airlines in the world. A trend now uncertain, after Lion Air ordered 200+ Boeing 737 MAX and the fatal crash of one such aircraft, which (together with the Ethiopian Airlines crash a few months later) prompted the grounding of all MAXs around the world. It is not known if the carrier will find a deal with Boeing or if it will cancel the order. However, the safety record of the airline was very poor even before the MAX crash on October 29, 2018, with 7 major accidents, two of which with fatalities, in its 21 year-long history. On its A330-300 and A330-900 Lion Air is one of very few carriers in the world to feature a 3+3+3 (9 seats per row instead of the usual 8) cross-section, thus the very narrow seats. The carrier has four subsidiaries including Thai Lion Air, Malindo Air, Batik Air and Wings Air (Photo Wikimedia Commons / Aero Icarus)

  • Name: Lion Mentari Airlines
  • Date founded: November 15, 1999
  • IATA code/ICAO code: JT / LNI
  • CEO: Edward Sirait
  • Address: Lion Air Tower Jl. Gajahmada No.7 Jakarta Pusat 10130, Indonesia
  • Contact number: +62 21 6379 8000
  • Website: www.lionair.co.id
  • Hub: Jakarta
  • Focus cities: Surabaya, Medan
  • Airline alliance: None
  • Frequent flyer programme: Lion Passport
  • Fleet:

    141 aircraft

    • 6 Airbus A330-300 / 440 seats
    • 4 Airbus A330-900neo / 436-440 seats
    • 78 Boeing 737-900 / 206-213 seats (10 Business, 196 Economy or 213 Economy)
    • 43 Boeing 737-800 / 189 seats
    • 10 Boeing 737MAX 8 / 180 seats
  • Type of carrier: Low-cost
  • Skytrax* rating: Not rated
  • * SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

    • - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
    • - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
    • - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
    • - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
    • - 1 STAR: Represents a poor quality of product delivered across the assessment sectors
  • Checked luggage:

    Included in the ticket fare is a 30kg allowance for Business passengers and 15kg for Economy passengers on domestic flights; on international flights, Business passengers have a 20kg baggage allowance with Economy passengers’ allowance at 15 kg

  • Pre-selection of seat:

    Business passengers can select any seat for free. No information is available regarding pre-selection of seats in Economy

  • Priority check-in:

    Business passengers Lion Air Passport Club card holders

  • Fast track at security:

    No info available

  • Access to lounge:

    Business passengers Lion Air Passport Club card holders

  • Priority boarding:

    Business passengers Lion Air Passport Club card holders

  • Seat pitch:
    • 29-32 inches (74-81cm) on the A330-300 and A330-900neo;
    • 38 inches (96cm) in Business, 29-31 inches (74-79cm) in Economy on selected B737-900;
    • 29 inches (74cm) on the B737 MAX 8, B737-800 and selected B737-900
  • Seat width:
    • 17 inches (43cm) on the A330-300 and A330-900neo;
    • 21 inches (53cm) in Business, 17-18 inches (43-46cm) in Economy on selected B737-900;
    • 17-18 inches (43-46cm) on the B737 MAX 8, Boeing 737-800 and selected B737-900
  • USB port and power socket:

    No

  • Lie-flat seat:

    No

  • Vanity kit:

    No

  • IFE screen width:

    No individual screens available

  • Wi-fi:

    No

  • Inflight magazine:

    Lionmag

  • Onboard kit for kids:

    No

  • Food and beverages:

    Complimentary in Business, available for purchase onboard in Economy

  • Upgraded meals in Premium Economy: Not available
  • Dine on demand in Business Class: Not available
  • Pets:

    Not accepted in the passenger cabin

Gallery

Write a review

(You must be logged to write a review) Click here to Login or Register
*
*
*
*

Assign a value to all the voices

Average Rating
*
*