For years, the Indonesian low-cost has been one of the fastest-growing airlines in the world. A trend now uncertain, after Lion Air ordered 200+ Boeing 737 MAX and the fatal crash of one such aircraft, which (together with the Ethiopian Airlines crash a few months later) prompted the grounding of all MAXs around the world. It is not known if the carrier will find a deal with Boeing or if it will cancel the order. However, the safety record of the airline was very poor even before the MAX crash on October 29, 2018, with 7 major accidents, two of which with fatalities, in its 21 year-long history. On its A330-300 and A330-900 Lion Air is one of very few carriers in the world to feature a 3+3+3 (9 seats per row instead of the usual 8) cross-section, thus the very narrow seats. The carrier has four subsidiaries including Thai Lion Air, Malindo Air, Batik Air and Wings Air (Photo Wikimedia Commons / Aero Icarus)
- - 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- - 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- - 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- - 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- - 1 STAR: Represents a poor quality of product delivered across the assessment sectors