Vistara Airlines fleet, cabin, seats, IFE, baggage, safety and punctuality

Airline info

Address: Level 10, One Horizon Center, Golf Course Rd, Gurgaon, India
Contact number: +61 7 3295 3000
Website: www.airvistara.com
IATA code/ICAO code: UK / VTI

On-time performance and safety record

On time performance (2023): 75.2%
Average age of fleet (2024): 3.3 years
Major accidents in last 10 years: 0
Accidents with fatalities: 0
Airlineratings** safety rating: 6/7
Covid-19 safety*** rating: 6/7

** AIRLINERATINGS SAFETY RATING is based on a comprehensive analysis of crash and pilot related serious incident data combined with audits from the world’s aviation governing body ICAO and leading association, IATA, along with the latest COVID-19 compliance data. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

*** COVID-19 SAFETY RATING takes into consideration seven factors for each airline: COVID-19 website information and instructions, social distancing on boarding, Flight Attendant personal protection equipment, face masks compulsory, meal service modified, passenger sanitizer kit, deep clean of aircraft. Each airline has the potential to earn a maximum of seven stars. See also www.airlineratings.com

Vistara is the rising star of India Commercial aviation. It is the only carrier in the Country to offer three-cabin flights on domestic services: on August 28, 2020 it inaugurated flights to London (LHR), with plans to add Paris and Frankfurt to its European network. The airline is 51% owned by the Tata Sons Private Limited, with the remaining shares 8495) in the hands of Singapore Airlines (Photo Wikimedia Commons / Anna Zvereva)

Name: Tata Sia Airlines Limited, operating as Vistara
Date founded: 2013 - commenced operations on January 9, 2015
IATA code/ICAO code: UK / VTI
CEO: Leslie Thng
Address: Level 10, One Horizon Center, Golf Course Rd, Gurgaon, India
Contact number: +61 7 3295 3000
Website: www.airvistara.com
Hub: Delhi
Focus cities: None
Airline alliance: None
Frequent flyer programme: Club Vistara
Fleet:
43 aircraft
- 3 Boeing 787-9 / 299 seats (30 Business, 21 Premium Economy, 248 Economy)
- 2 Airbus A321neo / 188 seats (12 Business, 24 Premium Economy, 152 Economy)
- 23 Airbus A320 neo 158 seats / (8 Business, 24 Premium Economy, 126 Economy)
- 9 Airbus A320-200 / 158 seats (8Business, 24 Premium Economy, 126 Economy)
- 6 Boeing 737-800 / 168 seats (12 Business, 156 Economy)
Type of carrier: Full-service
Skytrax* rating: 4-STAR

* SKYTRAX (www.skytraxratings.com) is the most prestigious independent rating agency in commercial aviation. Its five stars rating system regarding airline quality has become a status symbol for carriers around the world. Here is what the stars stand for:

- 5 STARS: Awarded to airlines achieving a very high, overall quality performance. It recognizes high standards of onboard product together with consistent and excellent standards of staff service across airport and cabin environments
- 4 STARS: Awarded to airlines that deliver a good overall quality performance and provide good product standards across different travel cabins
- 3 STARS: Awarded to airlines delivering a fair quality performance equating to the industry 'average' of acceptable product and service standards
- 2 STARS: Shows airlines delivering a lower total quality performance, in some instances below the industry average across many rating categories
- 1 STAR: Represents a poor quality of product delivered across the assessment sectors

Checked luggage:
Up to 40 kg on domestic flights, up to 45kg on international flights and up to 64kg (2bags) on long-haul flights in Business; up to 30kg on domestic flights, up to 40kg on international flights and up to 46kg (2 bags) on long-haul flights in Premium Economy; up to 20kg on domestic flights, up to 35kg on international flights, up to 46kg-2 bags (Value and Standard fares) and 64kg-2bags (Flexi fare) on long-haul flights in Economy
Pre-selection of seat:
Free for Business and Premium Economy passengers
Priority check-in:
Business and Premium Economy passengers plus Club Vistara Silver, Gold and Platinum members
Fast track at security:
No information available
Access to lounge:
Business passengers plus Club Vistara Platinum members
Priority boarding:
Business and Premium Economy passengers plus Club Vistara Silver, Gold and Platinum members

Seat pitch:
- 44 inches (112cm) in Business, 38 inches (96cm) in Premium Economy, 31 inches (79cm) in Economy on the B787-9;
- 63 inches (160cm) in Business, 33 inches (84cm) in Premium Economy, 29 inches (74cm) in Economy on the A321neo;
- 41 inches (104cm) in Business, 33 inches (84cm) in Premium Economy, 30 inches (76cm) in Economy on the A320neo and A320-200
Seat width:
- 20 inches (51cm) in Business, 18 inches (46cm) in Premium Economy and Economy on the A321neo, A320neo, A320-200;
- 20 inches (51cm) in Business, 17 inches (43cm) in Economy on the B737-800

USB port and power socket:
Available at all seats in all classes on the B787-9 and A321neo
Lie-flat seat:
In Business on the B787-9 and A321neo
Vanity kit:
No
IFE screen width:
- 18 inches (46cm) in Business, 13 inches (33cm) in Premium Economy, 12 inches (30.5cm) in Economy on the B787-9;
- 16 inches (40.5cm) in Business, 10 inches (25.5cm) in Premium Economy and Economy on the A321neo
Wi-fi:
No info available
Inflight magazine:
Vistara Magazine
Onboard kit for kids:
No
Food and beverages:
Complimentary in all classes on all flights (alcoholics available in Economy on International flights only)
Upgraded meals in Premium Economy: Yes
Dine on demand in Business Class: No
Pets:
No info available